Terms & Conditions

Effective Date: August 3, 2026

Welcome to Dream Car House. These Terms & Conditions govern your access to and use of the Dream Car House website, dreamcarhouse.com, and your interactions with us regarding our vehicles, services, consultations, bookings, and other website features.

By accessing or using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use the website.

1. About Dream Car House

Dream Car House is a vehicle dealership operating in Bangladesh and offers a selection of reconditioned, used, and brand-new vehicles.

Our website is intended to provide customers with general information about available vehicles and our services. Vehicle availability, specifications, prices, features, and other information may change without prior notice.

2. Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not:

• Violate any applicable law or regulation.

• Infringe the rights of Dream Car House or any third party.

• Interfere with the operation or security of the website.

• Attempt to gain unauthorized access to the website, server, database, or other systems.

• Upload or transmit malicious software, viruses, or harmful code.

• Use website content for fraudulent, misleading, or unauthorized commercial purposes.

We reserve the right to restrict or terminate access to the website if we reasonably believe that these Terms & Conditions have been violated.

3. Vehicle Information

Dream Car House makes reasonable efforts to ensure that vehicle information displayed on the website is accurate and up to date.

However, information may include photographs, descriptions, specifications, mileage, model year, registration information, features, availability, and other details that may change or contain unintentional errors.

Accordingly:

• Vehicle images are provided for illustrative and identification purposes and may not always represent the exact condition or configuration of the vehicle.

• Vehicle specifications and features should be confirmed with Dream Car House before purchase.

• Prices and availability are subject to change without prior notice.

• A vehicle displayed on the website may be sold, reserved, or otherwise unavailable before a customer completes a transaction.

• Customers are encouraged to inspect the vehicle and verify relevant information before making a purchase decision.

The final terms of any vehicle sale will be determined by the applicable quotation, booking documentation, sales agreement, invoice, or other written agreement issued by Dream Car House.

4. Reconditioned and Used Vehicles

Reconditioned and used vehicles may have been previously owned, driven, imported, repaired, maintained, or modified.

Customers should carefully inspect a vehicle and, where appropriate, conduct an independent inspection before purchasing it.

Unless expressly stated in a written agreement or warranty issued by Dream Car House, we do not represent that every used or reconditioned vehicle is free from wear, previous repairs, modifications, or other characteristics normally associated with used vehicles.

Customers are responsible for satisfying themselves regarding the vehicle's condition, suitability, specifications, and intended use before completing a purchase.

5. Vehicle Prices

Prices shown on the website may be subject to change without notice.

A displayed price does not necessarily constitute a final offer or binding commitment to sell a particular vehicle.

The final purchase price may depend on factors including, but not limited to:

• Vehicle availability.

• Applicable taxes, duties, registration fees, and government charges.

• Optional features or accessories.

• Financing or payment arrangements.

• Delivery or other agreed services.

• Changes in market conditions or applicable costs.

The final price and applicable charges will be confirmed by Dream Car House before the transaction is completed.

6. Vehicle Booking and Reservation

If Dream Car House offers a booking or reservation facility, the terms applicable to the booking will be communicated to the customer before payment.

A booking or reservation does not automatically constitute completion of a vehicle sale unless confirmed in writing by Dream Car House.

Any booking fee, advance payment, or deposit will be subject to the specific terms communicated at the time of booking.

Unless otherwise agreed in writing, Dream Car House reserves the right to release a vehicle from reservation if the customer does not complete the required payment or documentation within the agreed period.

7. Payments

Customers are responsible for making payments through the payment methods and within the timelines agreed with Dream Car House.

Any payment made toward a vehicle purchase, booking, reservation, or service may be subject to separate terms communicated by Dream Car House.

Customers should retain payment receipts, transaction records, invoices, and other relevant documentation.

Dream Car House reserves the right to withhold delivery or completion of a transaction until all required payments and documentation have been received and verified.

8. Refunds and Cancellations

Refund, cancellation, and booking-deposit policies may vary depending on the vehicle, transaction, and written agreement between the customer and Dream Car House.

Before making a payment, customers should confirm the applicable cancellation and refund conditions.

Where a refund is approved, the refund amount, processing time, and payment method will be determined according to the applicable agreement and circumstances of the transaction.

Nothing in these Terms & Conditions is intended to exclude any rights that cannot lawfully be excluded under applicable law.

9. Vehicle Inspection and Test Drive

Where available, customers may request to inspect or test drive a vehicle subject to Dream Car House's applicable procedures and requirements.

Customers must follow all safety instructions and applicable requirements during an inspection or test drive.

Dream Car House may require a valid driving licence or other identification before allowing a test drive.

A test drive or inspection does not guarantee that a vehicle will remain available for purchase.

10. Warranty and After-Sales Service

Any warranty, service guarantee, maintenance commitment, or after-sales support offered by Dream Car House will be subject to the specific written terms applicable to the relevant vehicle or transaction.

Unless expressly stated in writing, the website should not be interpreted as providing a general warranty for every vehicle listed on the website.

Customers should ask Dream Car House to confirm, before purchase, whether a particular vehicle includes:

• Manufacturer warranty.

• Dealer warranty.

• Service warranty.

• Parts warranty.

• After-sales support.

• Any exclusions or limitations.

11. Trade-In and Vehicle Valuation

If Dream Car House offers vehicle trade-in or valuation services, any estimated value provided online, by phone, or through other communication is subject to inspection and verification.

The final valuation may depend on the vehicle's:

• Make and model.

• Age and mileage.

• Mechanical and physical condition.

• Accident or repair history.

• Documentation and registration.

• Market value.

• Service history.

• Other relevant factors.

An initial estimate is not a binding offer unless confirmed in writing by Dream Car House.

12. Financing

If financing or assistance with financing is offered, approval will be subject to the requirements, policies, and decisions of the relevant financial institution or financing provider.

Dream Car House does not guarantee that a customer will qualify for financing.

Any financing terms, interest rates, fees, repayment schedules, and eligibility requirements should be confirmed directly with the relevant financing provider.

13. Customer Information and Enquiries

When you submit an enquiry, consultation request, booking request, contact form, or other information through the website, you agree to provide information that is accurate and not misleading.

You authorize Dream Car House to use the information you provide to:

• Respond to your enquiry.

• Contact you regarding a vehicle or service.

• Arrange consultations or appointments.

• Process bookings or transactions.

• Provide relevant customer support.

• Communicate information relating to your request.

Your personal information will be handled in accordance with our Privacy Policy.

14. Website Content and Intellectual Property

Unless otherwise stated, the website and its content, including text, photographs, graphics, logos, designs, vehicle descriptions, videos, layouts, and other materials, are owned by or licensed to Dream Car House.

You may access and use the website for personal and legitimate purposes.

You may not, without prior written permission:

• Copy or reproduce substantial portions of the website.

• Republish website content.

• Modify or distribute website content for commercial purposes.

• Use Dream Car House branding or logos without authorization.

• Scrape, systematically collect, or commercially exploit website information.

All trademarks, trade names, logos, and other intellectual property rights remain the property of their respective owners.

15. Third-Party Content and Links

The website may contain links, references, embedded content, or information relating to third-party websites or services.

Such links are provided for convenience only. Dream Car House does not necessarily endorse or control third-party websites, products, or services.

We are not responsible for the availability, accuracy, security, privacy practices, or content of third-party websites.

You should review the terms and privacy policies of third-party websites before using them.

16. Website Availability

We aim to keep the website available and functioning properly, but we do not guarantee that the website will always be:

• Available without interruption.

• Free from errors or technical problems.

• Free from viruses or other harmful components.

• Compatible with every device or browser.

• Completely accurate or up to date.

The website may occasionally be unavailable because of maintenance, technical problems, updates, hosting issues, or circumstances beyond our reasonable control.

17. Disclaimer

The information provided on this website is for general informational purposes and does not, by itself, constitute a final offer, guarantee, warranty, or binding agreement for the sale of any vehicle.

Customers should verify all important information directly with Dream Car House before making a purchase or payment.

To the extent permitted by applicable law, Dream Car House does not guarantee that all website information will always be complete, accurate, current, or error-free.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Dream Car House shall not be responsible for losses or damages arising from:

• Reliance on inaccurate, incomplete, or outdated website information.

• Temporary website unavailability.

• Technical errors or interruptions.

• Third-party websites or services.

• Unauthorized access or events beyond our reasonable control.

• A customer's failure to verify vehicle information before purchase.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

19. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Dream Car House, its owners, employees, representatives, and service providers harmless from claims, losses, liabilities, damages, costs, or expenses arising from your unlawful use of the website, violation of these Terms & Conditions, or infringement of another person's rights.

20. Changes to These Terms

Dream Car House may update or modify these Terms & Conditions from time to time.

Changes will become effective when the revised Terms & Conditions are published on the website, unless a different effective date is stated.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions.

21. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of Bangladesh.

Any dispute arising from or relating to the use of this website or services provided by Dream Car House shall be handled in accordance with applicable laws and the appropriate courts or legal authorities of Bangladesh, subject to any mandatory legal rights available to the customer.

22. Severability

If any provision of these Terms & Conditions is determined to be unlawful, invalid, or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable, where legally permissible.

The remaining provisions shall continue to remain in full force and effect.

23. Entire Agreement

These Terms & Conditions, together with any applicable written quotation, booking terms, sales agreement, invoice, warranty terms, Privacy Policy, and other documents expressly incorporated by reference, constitute the applicable agreement concerning your use of the website and relevant services.

If there is a conflict between these Terms & Conditions and a specific written sales agreement, the terms of the specific written agreement will apply to the relevant vehicle transaction to the extent of the conflict.

24. Contact Us

If you have questions about these Terms & Conditions, vehicle listings, bookings, or our services, please contact Dream Car House.

Dream Car House
Email: dreamcarhouse101@gmail.com
Phone: 01615-121312

Kakrail Branch:
18, Shaheed Captain Monsur Ali Soroni, Kakrail, Dhaka-1000

Gulshan Branch:
House #07, Road #127, Gulshan, Dhaka-1212

Website: dreamcarhouse.com

Last Updated: August 3, 2026