Privacy Policy

Effective Date: August 3, 2026

Dream Car House respects your privacy and is committed to protecting the personal information you provide when using our website, dreamcarhouse.com, or communicating with us about our vehicles and services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you may have regarding your personal information.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information when you visit our website, submit an enquiry, request a consultation, contact us, or otherwise interact with Dream Car House.

Information may include:

• Name

• Phone number

• Email address

• Address or location information

• Vehicle preferences and requirements

• Information provided through enquiry or contact forms

• Booking or transaction-related information

• Information you provide when communicating with our representatives

We may also automatically collect certain technical information when you use our website, such as:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Time and date of visits

• Referring website or page

• General website usage information

2. How We Use Your Information

We may use the information we collect to:

• Respond to your enquiries and requests.

• Provide information about vehicles and services.

• Arrange vehicle inspections, consultations, or appointments.

• Process bookings and vehicle-related transactions.

• Contact you regarding your enquiry or requested service.

• Provide customer support and after-sales assistance.

• Improve our website, services, and customer experience.

• Understand website usage and visitor preferences.

• Detect, prevent, and address fraud, security issues, or misuse.

• Comply with applicable laws and legal requirements.

• Send relevant promotional or marketing communications where permitted by law.

3. Information Submitted Through Forms

If you submit information through a contact, enquiry, consultation, booking, or other form on our website, the information may be received by Dream Car House and used to respond to your request.

Please do not submit sensitive personal information through website forms unless it is specifically requested and necessary for the relevant service.

4. Cookies and Similar Technologies

Dream Car House may use cookies and similar technologies to improve website functionality and understand how visitors use our website.

Cookies may help us:

• Remember certain preferences.

• Improve website performance.

• Understand website traffic and usage.

• Analyze which pages and features are useful to visitors.

• Improve our services and online experience.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the website.

5. Analytics and Third-Party Services

We may use third-party tools and services to help us understand website traffic, improve website performance, communicate with customers, or provide relevant services.

These third parties may collect or process information according to their own privacy policies.

Third-party services may include website analytics, hosting providers, communication services, payment providers, advertising platforms, social media services, or other technology providers used by Dream Car House.

We encourage you to review the privacy policies of any third-party services you interact with.

6. How We Share Information

Dream Car House does not intend to sell your personal information to third parties.

We may share information where reasonably necessary with:

• Employees and authorized representatives of Dream Car House.

• Service providers who help us operate our website or business.

• Payment processors or financial service providers where applicable.

• Vehicle-related service providers where necessary to provide requested services.

• Professional advisers, auditors, or legal representatives.

• Government authorities or law enforcement agencies where required by law.

• Other parties where you have provided consent or where disclosure is otherwise legally permitted.

We take reasonable steps to ensure that information is shared only when appropriate and necessary.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no website, online system, or method of electronic transmission can be guaranteed to be completely secure.

You understand that information submitted over the internet may carry inherent security risks.

8. Data Retention

We may retain personal information for as long as reasonably necessary to:

• Provide requested services.

• Maintain business and transaction records.

• Respond to customer enquiries.

• Resolve disputes.

• Meet legal, regulatory, accounting, or reporting requirements.

• Protect our legitimate business interests.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

9. Marketing Communications

If permitted by applicable law, Dream Car House may contact you about vehicles, offers, services, promotions, or other information that may be relevant to your interests.

You may request that we stop sending promotional communications at any time.

You can contact us using the information provided in the Contact Us section of this Privacy Policy.

Please note that even if you opt out of promotional communications, we may still contact you regarding an existing enquiry, booking, purchase, transaction, or other necessary service-related matter.

10. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, or other online services.

Dream Car House is not responsible for the privacy practices, security, content, or policies of third-party websites.

If you visit a third-party website through a link on our website, we recommend reviewing that website's privacy policy before providing any personal information.

11. Children's Privacy

Our website is intended for a general audience and is not specifically directed toward children.

We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

12. Your Privacy Choices

Depending on applicable law, you may have certain rights concerning your personal information, including the ability to:

• Ask what personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of information where legally permitted.

• Withdraw consent where processing is based on consent.

• Opt out of promotional communications.

• Ask questions about how your information is collected or used.

Requests may be subject to applicable legal requirements, identity verification, and reasonable limitations.

To make a privacy-related request, please contact Dream Car House using the contact information below.

13. Changes to This Privacy Policy

Dream Car House may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable legal requirements.

When changes are made, the updated policy will be published on this page with a revised effective date.

We encourage you to review this Privacy Policy periodically.

14. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of Bangladesh.

Any matter relating to this Privacy Policy shall be subject to applicable laws and the appropriate legal authorities and courts of Bangladesh, subject to any mandatory rights available to you under applicable law.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

Dream Car House

Email: dreamcarhouse101@gmail.com

Phone: 01615-121312

Kakrail Branch:
18, Shaheed Captain Monsur Ali Soroni, Kakrail, Dhaka-1000

Gulshan Branch:
House #07, Road #127, Gulshan, Dhaka-1212

Website: dreamcarhouse.com

Last Updated: August 3, 2026